General Information

The Yokohama Bay Hotel Tokyu Home > General Information > Service Information
Here is information about the various services available to help you make the most of your stay at our hotel.
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Available payment methods and services
You can check the payment methods available at the hotel, the points program, COMFORT MEMBERS benefits, and more.
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Accessibility support equipment
We have rental equipment available to ensure that people with disabilities and the elderly can enjoy their stay with peace of mind.
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In consideration of protecting the global environment, we have introduced the "Green Coin" system and the "Green Card" system.
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You can easily connect to the Internet using your wireless LAN (Wi-Fi) compatible device.
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All rooms on Executive Floor" Bay Club Floor" on the 24th floor are equipped with Airweave mattresses, providing a quality night's sleep.
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[23rd to 25th floors] Good Night Card
A good night message from the children to all guests staying on Executive Floor" Bay Club Floor Floor."