From the hotel
notice
INFORMATION
The Yokohama Bay Hotel Tokyu Home > Hotel Announcement: "Regarding the temporary suspension of operations due to the renewal of TOKYU HOTELS website and reservation system (effective April 19, 2026...)"
Notice Regarding the Suspension of TOKYU HOTELS Website and Reservation System Operations Due to Renewal (Effective April 19, 2026)
Due to the renewal of TOKYU HOTELS website and reservation system, the following services will be temporarily unavailable.
- [Date and Time] April 19th (Sun), 2026, 22:00 - April 20th (Mon), 2026, 7:00 (tentative)
* New COMFORT MEMBERS applications, changes to registration details, and cancellations will be suspended from 13:00 on April 19th.
[Services to be suspended]
-TOKYU HOTELS website (The page will be unavailable during the above dates and times)
- Comprehensive internet reservation system for TOKYU HOTELS COMFORT MEMBERS (accommodation reservations, confirmations, and cancellations)
COMFORT MEMBERS Members Membership Service
(New membership registration*, login to My Page, point inquiry, point exchange, registration details change*, withdrawal*)
*: Service suspended from 13:00 on April 19th.
We sincerely apologize for any inconvenience this may cause our customers, and we appreciate your understanding.










