From the hotel
notice INFORMATION

The Yokohama Bay Hotel Tokyu Home > Hotel Announcements: "Notice of Termination of 'Web Check-in/Check-out' and 'TOKYU HOTELS App' Services (March 31, 2026)"

Notice of discontinuation of "Web check-in/check-out" and "TOKYU HOTELS app" services (March 31, 2026)

Thank you for your continued patronage of The Yokohama Bay Hotel Tokyu.

TOKYU HOTELS had been offering "Web Check-in/Check-out" and the "TOKYU HOTELS App" service to COMFORT MEMBERS, but based on usage data, we have terminated this service as of March 31, 2026.

Service termination date and time
Tuesday, March 31, 2026 13:00
Services to be discontinued
• Web check-in
• Web checkout
• Download electronic receipt
• Digital room key (app)

We would like to express our sincere gratitude to all customers who have used this service so far.
*For details, please click here (this will take you to TOKYU HOTELS website).